Terms & Conditions
Definitions:-
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The term ‘Doggie Style Dog Walking' refers to any employee or volunteer working on behalf of Doggie Style Dog Walking.
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The term ‘Owner’ refers to the person of whom the dog belongs, or who that dog’s responsibility has been charged to whilst employing the services of Doggie Style Dog Walking.
Bookings & Cancellation:-
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Please use formal channels (a phone call or through our website) when booking or cancelling a service. Bookings and cancellations are only confirmed once Doggie Style Dog Walking has replied.
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If for some reason you have to cancel a walk, please give us as much notice as possible, however the dead line is 18:00 the previous day. If you fail to let us know by 18:00 the previous day, you will be charged 50% of the service fee (as a dog walker will have already been organised).
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If you cancel on the day the service is booked for or forget to cancel altogether and Doggie Style Dog Walking go to pick up your pet and they aren’t there or do not need walking, you will be charged 100% of the service fee (this is also the case if Doggie Style Dog Walking come to see to your pet and we cannot access the property).
Health & Safety:-
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Owner is responsible and will ensure that their dog is up to date with their vaccinations, flea/tic treatments and de-wormer treatments as well as the Kennel Cough vaccine (Doggie Style Dog Walking will not accept any dog that has been infected by fleas in the last 30 days or kennel cough in the past 10 days).
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By law, all dogs must wear a well fitted collar or harness with an ID tag with owners contact details on.
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By law, all dogs must be microchipped.
Injury, Risk & Liability:-
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Doggie Style Dog Walking makes every effort to contact the owner in the event of an emergency. We recommend owners provide us with a contact number of a trusted third party should we be unable to make direct contact. If no contact can be made then we reserve the right to make decisions regarding your dog’s health. We will always act in the best interests of your dog and on the advice of a veterinary surgeon. Owner is responsible for payment of any veterinary fees incurred by Doggie Style Dog Walking.
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Owner is to make full disclosure of any quality or characteristic problems which might make your dog not suitable for walking including behavioural or health problems, antisocial behaviour including aggression, incontinence or lack of house training, unwarranted loud barking or whining and excessive pulling on the lead.
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While we will use all reasonable endeavours to ensure that your dog is not placed in the company of aggressive or violent animals and will immediately remove your dog from any fight with another animal, Doggie Style Dog Walking shall not be liable for any damage caused should your dog instigate fights with other animals or should your dog be injured by another animal whilst in Doggie Style Dog Walking’s care.
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Owner accepts full responsibility for any loss or damage caused by their dog whilst being walked. Doggie Style Dog Walking is not held accountable for vet fees or third party claims whilst your dog is in our care.
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Bitches in season will not be accepted on Hourly Pack Walks.
Off lead walks:-
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Doggie Style Dog Walking only exercise your dog off their lead where you have authorised us to do so. Should you give such authorisation, we will make sure they are exercised in suitable environments such as local parks, forest trails, and other dog friendly areas.
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You acknowledge that even well trained dogs are instinctive and not always controllable by the walker even when the highest level of care is provided. Doggie Style Dog Walking are not liable should your dog run away and/or injure themselves, cause any damage or injure a third party.
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Doggie Style Dog Walking will only let your dog off the lead if they feel they have good recall.
Charges:-
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Prices are as advertised. Please visit the 'Book online' page on the website to view them fully.
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Doggie Style Dog Walking's rates are very competitive and are non-negotiable.
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All prices are subject to change. Owner will be given at least 30 days notice of any price changes.
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Owner will be responsible for all your pet(s) veterinary costs and Doggie Style Dog Walking shall not be required to incur these costs on your behalf.
Flexibility is required:-
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We are fully insured to walk up to six dogs per adventure, therefore unless you book a Solo Dog Walk, your dog will be walked with other very friendly dogs.
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Your booked time is only an estimation and whilst we make every effort to arrive at the time given, road conditions and unforeseen circumstances may delay us, so please allow up to 45 minutes after your booked time slot for Doggie Style Dog Walking to arrive.
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In adverse weather conditions please understand that we are still open and may be slightly delayed.
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We reserve the right in extreme weather conditions such as thunder & lightening, heavy snow or icy roads/pavement to cut a walk short for the safety of both walker and dog.
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On the rare occasion Doggie Style Dog Walking are unable to visit your dog due to extreme weather, illness or for any other reason, we will contact you as soon as possible in order to arrange alternative care.
General:-
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Owner should be happy for Doggie Style Dog Walking to take photos and videos of their dog (which may be used on social media. If you’d prefer us not to use photos of your pet, please let Doggie Style Dog Walking know when booking.
Privacy Policy:-
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All the information we ask for when you book a service through Doggie Style Dog Walking is password protected and is not shared with anyone outside the company.
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To see how your information is stored, why we need it and how we use it, please view our Privacy Policy